Contact

Questions about sizing, an order or a return? Send us a message and the Silkybase team gets back to you. Every email is read by a real person, and we want the whole experience, from choosing to unpacking, to feel easy.

Fill in the form below, or contact us directly using these details:

Store name: Silkybase
Company name: Novaro
Company number: 92668550 (KvK, Netherlands Chamber of Commerce)
VAT number: NL003447642B43
Address:
Dorine Verschureplein 6a
Elsloo 6181 AS
Netherlands
Email: support@silkybase.co
Phone: +31682952977

Customer service hours (UK time):
Monday to Friday, 9am to 5pm
Saturday and Sunday, 10am to 4pm

How quickly we answer: a member of our team reads every message. We aim to reply within 12 hours.